Shipping policy

Payment Methods

At VULKKANO we ensure that your purchases are processed safely by credit/debit card thanks to the 3D Secure security system of our payment gateway. In no case and under no circumstances can we access the data related to your credit card or personal data associated with it.

Shipping methods

We currently have 2 different shipping methods:

-From 2 to 5 business days FREE: for national shipments to the Peninsula and the Balearic Islands through express courier and at no cost to the user.

-Shipments to the Canary Islands, Ceuta and Melilla: for shipments to the Canary Islands, Ceuta and Melilla through courier and at a cost of €5.99. The delivery time may vary according to technical criteria of the weight of the merchandise or place of destination.

-Shipments to Andorra and Gibraltar: for shipments to Andorra and Gibraltar through courier and at a cost of €9.99. The delivery time may vary according to technical criteria of the weight of the merchandise or place of destination.

-FREE international shipping to European Union countries: for shipments to countries belonging to the European Union. The cost of shipping is free, the delivery time may vary according to technical criteria of the weight of the merchandise or place of destination. At all times we will provide you with a tracking number to check the status of your shipment online. If your country does not appear in the checkout process, please contact us.